1. Introduction

At Los Alamos Landscaping and More ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.losalamoslandscaping.com (the "Site").

By accessing or using the Site, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Site immediately.

2. Information We Collect

2.1 Personal Information

When you use our Site, you may voluntarily provide us with personal information, including:

• Full Name
• Email Address
• Phone Number
• Address (if provided via contact forms)
• Any additional information you provide when requesting services

2.2 Automatically Collected Data

When you visit the Site, we may automatically collect certain data, including:

• Your IP Address
• Device Type
• Browser Type
• Pages You Visit
• Time Spent on the Site

This information is collected through cookies and analytics tools.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our services
• To respond to inquiries and requests
• To enhance the user experience
• To analyze website traffic and usage patterns
• To send updates or promotional messages (only with consent)

4. Cookies & Tracking Technologies

We use cookies and tracking technologies to improve our Site and analyze user activity. You can disable cookies through your browser settings, but doing so may affect certain functionalities of the Site.

4.1 Google Analytics

We use Google Analytics to understand user behavior and improve our services. Google Analytics collects IP addresses, browser types, and time spent on the Site. To learn more, review Google’s Privacy Policy.

4.2 Facebook Pixel

We use Facebook Pixel to analyze ad performance and user engagement. You can opt out of Facebook tracking by adjusting your Facebook ad settings.

4.3 Hotjar

We use Hotjar to better understand how users interact with our Site. Hotjar records sessions, click interactions, scroll behavior, and heatmaps to help us enhance usability and customer experience. Hotjar does not collect personally identifiable information. To learn more, visit Hotjar’s Privacy Policy.

If you do not wish to be tracked by Hotjar, you can opt out by following Hotjar's opt-out instructions.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers assisting with website operations
• Third-party payment processors (for online payments)
• Legal authorities if required by law

6. Data Security

We take reasonable security measures to protect your personal information. However, no website can guarantee 100% security, and you provide information at your own risk.

7. Your Rights & Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your stored information.
• Correction: Request corrections to inaccurate data.
• Deletion: Request deletion of your personal data (subject to legal limitations).
• Opt-Out: Unsubscribe from marketing emails at any time.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Los Alamos Landscaping and More
2470 E Road, Suite A
Los Alamos, NM 87544
(505) 662-6234
contact@losalamoslandscaping.com